أمان · Aman means safety and security in Arabic

You are safe within.

Aman Wellness is a virtual psychotherapy practice in Ontario, offering trauma-informed, culturally responsive care in English and Arabic. A space where you can feel heard, explore your experiences, and navigate life’s challenges at your own pace, with compassion, understanding, and without judgment.

Online sessions, anywhere in Ontario English & Arabic IFHP provider Flexible appointment times

Meet Banan

Banan Alawi is a Registered Social Worker and Psychotherapist (MSW, RSW), and the founder of Aman Wellness.

Banan Alawi, MSW, RSW Registered Social Worker Psychotherapist Trauma-informed care
Banan Alawi smiling at the Cliffs of Moher in Ireland, with the sea and green cliffs behind her

I specialize in trauma therapy, with a particular focus on supporting refugees and refugee claimants. While much of my work centres on the refugee experience, Aman Wellness welcomes individuals from all backgrounds who are seeking psychotherapy.

My work focuses on supporting individuals as they navigate the emotional impact of difficult life experiences, including displacement, leaving home, and adjusting to life in Canada.

Arriving somewhere safe does not always mean the emotional impact of what someone has experienced has ended. Many people continue to carry grief, loss, uncertainty, and the stress of rebuilding their lives, often while the people they love most are far away.

In our sessions, you set the pace. Together, we make sense of what you are carrying, explore your experiences, and develop practical ways to cope. My goal is to provide a space where you feel heard, understood, and respected, without judgment.

What we can work on together

All sessions are online, at a time that works for you. IFHP sessions are one hour; private-pay sessions are 50 minutes. People come to Aman Wellness for many reasons. These are some of the most common.

  • Grief and lossMissing family, home, and the life you knew.
  • Trauma and difficult experiencesWhat happened before, during, or after leaving your country.
  • Anxiety and constant worryIncluding worry about your claim, your family, and the future.
  • Low mood and depressionFeeling numb, tired, or unlike yourself.
  • Adjusting to life in CanadaA new language, a new system, and feeling alone in it.
  • Being separated from your children or familyCoping with the distance, and the waiting.

IFHP coverage & how to start

Aman Wellness provides psychotherapy through the Interim Federal Health Program (IFHP), administered by Medavie Blue Cross. IFHP covers mental health care for refugee claimants and protected persons with active eligibility. Under the current IFHP benefit grid, IFHP pays 70% of the cost of each session and you pay a 30% co-payment. Coverage includes an initial assessment of up to 4 hours per calendar year, and up to 10 one-hour treatment sessions per calendar year. A referral from a physician or nurse practitioner is required, and Medavie Blue Cross must approve the coverage before sessions begin. Your eligibility is checked privately first, and your co-payment is always explained to you before anything is booked, so there are no surprises.

  1. Get in touch, or ask an organization to connect us

    With your permission, a settlement agency, shelter, or clinic can share my contact information with you, or you can call, text, or email me directly.

  2. Share your IFHP document

    A copy of your current IFHP eligibility document lets me confirm your coverage before anything else happens.

  3. Ask your doctor or nurse practitioner for a referral

    A physician or nurse practitioner completes and signs the Aman Wellness referral form. You can download the referral form (PDF) below and take it to them. Once the signed form arrives, I submit the request to Medavie Blue Cross for prior authorization. Sessions begin once approval is in place.

If the IFHP co-payment is hard to manage: please tell me. For IFHP clients, a sliding scale can be discussed during the initial assessment, based on financial hardship. Cost should not be the reason you go without support.

Not covered by IFHP? Private-pay sessions are also available at $150 for a 50-minute session. If you are billing through other insurance, sessions are billed at the standard rate.

Are you a doctor, nurse practitioner, or support worker? You can download the referral form right here, with no need to wait for me to send it. You are also welcome to reach out at banan.alawi@amanwellness.org or fax completed referrals to (289) 224-2626.

Download the referral form Referral Form for Psychotherapy (AW-RF-001) · PDF document (.pdf)

Private Pay & Insurance

If you are not covered by IFHP, you are still welcome to access psychotherapy services at Aman Wellness through private pay.

Sessions are $150 for 50 minutes.

Payment is made directly to Aman Wellness. Following your session, you will receive a receipt that you can submit to your insurance provider for reimbursement.

Many workplace, school, and private insurance plans offer coverage for psychotherapy provided by a Registered Social Worker (RSW). Coverage varies depending on your individual plan, so I encourage you to confirm your benefits with your insurance provider before booking.

If you have any questions about payment or insurance receipts, please feel free to contact me.

Notes on coping

Small, gentle ideas from my work, written in plain language for anyone who needs them. Reading is not a replacement for therapy, but sometimes one small idea helps a hard day feel a little lighter.

From Banan · Coping & family

When Your Children Are Far Away: Finding Ways to Stay Connected

For many refugee parents, one of the most painful parts of leaving home is being separated from their children. You may have reached safety in Canada, but your children are still somewhere else. While you are trying to rebuild your life, a part of you remains with them.

Being physically safe does not mean the worry, sadness, or longing disappears. You may find yourself thinking about whether your children are eating well, sleeping safely, or feeling loved in your absence. You may also experience guilt about being away from them, even when the separation was beyond your control.

There is no simple solution to this kind of separation. However, finding meaningful ways to stay connected can help maintain your relationship and create moments of comfort for both you and your children.

Small Ways to Stay Connected

1. Share something meaningful

Consider having matching bracelets, necklaces, keychains, or another small item that you and your children can keep with you. It does not need to be expensive. It could even be something handmade.

When you miss each other, you can hold or look at the item as a reminder of your connection. You might tell your child, "Whenever you see this, remember that I am thinking of you, just as you are thinking of me."

2. Write letters for the future

Write letters to your children, even if you cannot send them right away. Tell them about your day, your memories together, or something that reminded you of them.

Keep these letters somewhere safe so that, when you are reunited, you can share the moments you wished they had been part of.

If writing is difficult, you can record voice messages or keep a collection of photographs instead.

3. Play games when you speak

Not every conversation needs to focus on how much you miss each other or when you will be reunited.

Try playing simple games over the phone or video call, such as guessing games, riddles, storytelling, or asking each other funny questions. You could also read a story together or take turns teaching each other something new.

These moments allow you to continue creating positive memories together, even from a distance.

4. Create small routines together

If communication is possible, consider choosing a regular time to connect. It could be a weekly call, a bedtime story, or a short voice message.

For families who share religious or cultural traditions, you might recite a familiar prayer, share a story from your childhood, or celebrate special occasions together over the phone.

The goal is not to create another responsibility, but to maintain a sense of connection through familiar experiences.

5. Share parts of your everyday life

Sometimes children want to know the ordinary details of your day.

You might send a photograph of something you cooked, show them the weather outside, or tell them about something that made you smile.

You can also invite them to share their own experiences, whether it's something they learned, a meal they enjoyed, or a story about their day.

These small exchanges can help you remain involved in each other's lives.

6. Make space for difficult feelings

There may be days when your children are upset, frustrated, or do not want to speak. They may ask questions that are difficult to answer, such as when they will see you again.

Rather than feeling pressured to make everything better, try acknowledging their feelings.

You might say, "I know this is hard. I miss you too, and I wish we could be together."

You do not need to promise a reunion date when you do not know one. Being honest, reassuring, and emotionally present can help your children feel heard.

7. Remember that you also need support

Parents often focus so much on their children's well-being that they overlook their own emotional needs.

Missing your children can affect your sleep, concentration, mood, and ability to enjoy everyday activities.

Consider connecting with someone you trust, a community member, a faith leader, or a mental health professional who understands the challenges of family separation.

Seeking support does not mean you are forgetting your children. Caring for your emotional well-being can also help you remain emotionally available to them.

A Final Thought

Distance may change how you spend time together, but it does not erase the relationship you share.

Some days will feel harder than others, and not every suggestion will work for every family. What matters is finding small, meaningful ways to maintain your connection while recognizing the emotional weight of being apart.

At Aman Wellness, we recognize that family separation can be one of the most difficult parts of the refugee experience. You do not have to navigate these feelings alone.

Mindfulness videos

From the Aman Wellness YouTube channel: a gentle space for slowing down, breathing, and reconnecting with yourself and with God. Guided mindfulness practices and calming reflections you can return to any time, including between sessions.

Mindfulness with Allah (SWT) · 5 Minute Guided Mindfulness
Mindfulness With Allah (SWT) · Overthinking
Mindfulness with God · Uncertainty
Mindfulness with Allah (SWT) · Seasons
Mindfulness with God · 5 Minute Guided Mindfulness
Mindfulness With God · Overthinking
Mindfulness with Allah · Uncertainty
Visit the YouTube channel

New videos are added on YouTube. Subscribe there so you do not miss them.

Get in touch

Reaching out is the hardest first step, and you do not have to explain everything at once. Call, text, or email. I will reply, and we will talk about what you need and whether Aman Wellness is the right fit.

Book a sessionBook online through Jane →
Phone & text(289) 224-2626
Emailbanan.alawi@amanwellness.org
Fax (for referrals)(289) 224-2626
SessionsOnline, across Ontario, at flexible times

A note before you reach out

Aman Wellness is a small practice, and I personally read and reply to every message. If I am with a client, I may not answer right away. Please leave a message and I will get back to you.

If you are a settlement agency, shelter, clinic, or community organization supporting refugees, I would be glad to connect about referrals.

Book online Email Banan